Alpine
Grove Touring Park 2022
Open 4th April to 20th October (subject to Government restrictions)
For the perfect family friendly atmosphere, children are occupied with a play
area including table tennis table plus the abundance of safe
cycle and walking tracks within the park to explore and play
safely.
Explore
the
Chard
to Ilminster
cycle path (on the old railway line). The woods are great for
den building.
The seasonal outdoor heated swimming pool
is situated in a sun trap ideal for kids to play safely.
Our onsite shop stocks local produce as well as Camping Gaz and Calor
Gas
BOOK
ONLINE NOW
High Season |
Includes Easter, Whitsun and bank holidays, Min 3 nights booking on bank holidays |
Low Season |
Midweek discounts apply, Rallies & Group bookings accepted |
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Prices
are Per Night. Arrival from 2pm departure by
midday |
Low Season |
High Season |
Standard Pitch |
£21.00 |
£25.00 |
Semi serviced pitch (incl. electricity) |
£26.00 |
£30.00 |
Motorhomes/Caravan
over 26ft / 8m (incl. electricity) |
£33.00 |
£38.00 |
Above
nightly rates are inclusive for up to 2 persons
and 1 car
10% discount for midweek bookings during low season |
|
Early
arrival pitch fee before 2 p.m. subject to availability
(High Season only)
|
£5.00
|
Late
departure fee after midday subject
to availability (High Season only) |
£10.00 |
Tents larger than 5m x 5m (supplement) |
£5.00 |
Extra Adult |
£10.00 |
Extra Child 3yr-16 years (Under 3 free) |
£6.00 |
Awning/Pup
Tent/ Gazebo |
£4.00 |
Extra vehicle/ Visitors (per person) |
£3.00 |
Hot Showers & Heated Outdoor Pool (Seasonal) |
Free |
Dogs |
£2.00 |
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Standard Cancellation Policy - January 2021
Fees and deposits are non-refundable in the event of a cancellation by the guest,
all guests making bookings direct are given the option to include "Refund Protection" at the time of booking, which provides additional refund cover for a number
of risk based scenarios. See full list of refund protection cover.
Log cabin bookings with at least 4 weeks notice, and all other stays with at
least 2 weeks notice, can be amended free of charge, including
changing the dates (subject to availability). If the cost for
the amended booking is different from the original booking, the
guest will be liable for any the additional fee or receive a
credit for the difference accordingly.
Third party bookings, via Pitchup, Airbnb
etc, may incur an additional admin fee of £15 for amendments
and may have a different cancellation policy.
If Alpine Grove is forced to cancel your
booking for any reason (except for non-payment of deposit or
fees), a full refund will be provided.
Payment is required in full at the time
of booking if the intended stay is within 4 weeks for camping
or 8 weeks for log cabins.
Provisional bookings (bookings with no deposit
or fees paid) will be automatically cancelled after 7 days if
no payment is received, or within 2 days if the intended stay
is within 2 weeks of the booking.
Balance payments are due 4 weeks before
arrival for camping and 8 weeks before arrival for log cabins,
bookings may be cancelled with loss of deposit if balance payments
are not made within 7 days of the due date.
Coronavirus Booking Guarantee
For stays during 2021,
the following additional terms will apply:
For direct bookings made
in 2020 or before:
Any booking that is affected by changes in Coronavirus travel or socialising
restrictions including an official request to self isolate or because you or
a member of your party has tested positive for Covid-19, can be deferred for
up to 12 months, amended or cancelled with a full refund.
Our standard cancellation policy will apply
for all other cancellations unless "Refund Protection" was included on your booking (available from 16th October 2020).
For direct bookings made
in 2021 and after:
Any booking that is affected by changes in Coronavirus travel bans or social
distancing restrictions can be deferred for up to 12 months, amended or cancelled
with a full refund.
Our standard cancellation policy will apply
for all other cancellations unless "Refund Protection" was included on your booking.
As of 16th October 2020,
all guests have the option to include "Refund Protection" on their booking which will provide a refund in the event of cancellation due
to illness (including Covid-19), breakdown, redundancy and
many other reasons - full details over cover provided.
Force Majeure: The
Park are not liable for refunds or expenses you incur in the
event they are prevented from fulfilling your Booking as a result
of circumstances beyond their control. Such circumstances shall
include (but not be limited to) war, terrorism, riots or civil
unrest, industrial action, flooding, natural disaster, epidemics,
health risks or such similar events ("Force Majeure"). We recommend that you have adequate holiday insurance in place to cover this.
Camp
Site Terms & Conditions - July 2022
The following
are for the benefit of all guests of Alpine Grove. The word "we" refers to the owners of Alpine Grove Touring Park. By making a booking at Alpine
Grove Touring Park (thereafter called the "Park"), you and all members of your party are bound by the Terms & conditions below:
-
Management: We
reserve the right to refuse anyone admission to the Park,
whether booked or not. We will also ask Patron’s to leave
whose behaviour is considered by us to be detrimental to
the interests of other guests. In this event no refund will
be given.
-
Reservations: Reservations
can be made on-line or by phone and by paying a non-refundable
deposit of £25 per pitch and £100 per log cabin. Provisional
bookings will be automatically cancelled after 7 days if
no payment
is
received
or within
2 days if the intended stay is within 2 weeks of the booking.
Balance payments
are
due 4
weeks
before arrival for camping and 8 weeks before arrival
for log cabins, bookings may be cancelled with loss of
deposit if balance
payments are not made within 7 days of the due date.
-
Group Bookings: Any
booking consisting of more than 3 pitches, booked together
or as individuals requesting to be "pitched together", will be considered as a group booking. Group bookings are not permitted during
peak holiday periods (high season) which includes Bank Holiday
weekends, unless by prior agreement. We reserve the right to
cancel any group bookings for the high season that have not
been permitted in advance, a refund will be provided.
Insurance: As
well as cancellation insurance or Refund Protection included
at the time of booking, we advise that your caravan, tent,
motorhome etc. be fully insured
as no responsibility can be accepted by the Park for loss,
damage or injury whilst on our site unless caused from negligence
from the Park and it’s employees.
-
Arrivals & Departures: Upon
arrival, please register at the park reception and you will
be directed to your pitch or cabin. For log cabins and glamping,
arrivals from 4pm and departures by 10am unless previously
agreed. For camping, arrivals from 2pm to 7pm for reserved
pitches unless previously agreed with the management. Departure
Time is noon unless otherwise agreed. Specific pitches cannot
be guaranteed.
-
Fire Regulations: In
order to comply with Fire Regulations all pitches must be
6 metres (20 feet) apart, any open fire including bbqs must
be off of the ground and not within 5 metres of any vehicle
or camping unit. No fire pits on any log cabin balcony.
-
Electric Vehicle (EV) Charging: For safety reasons, electric or hybrid vehicles
should NOT be charged directly from any of the log cabins,
camping EHU points or from any on-site camping units such as
caravans, motorhomes or tents etc. Please use the dedicated
EV charging points located near our main toilet block and activated
via the VendElectric app.
-
Barbecues: Barbecues
may be used when placed on a suitable stand to prevent scorch
marks on the grass or wooden tables. Firepits are allowed
by agreement (please ask first) however only shop bought
or seasoned wood may be used to avoid risk of sparks. Fire
pits are available to rent (subject to availability) and
well seasoned firewood is available to buy on site.
-
Children: Must
be under the supervision of their parents or guardians at
all times especially in the playground, swimming pool and
toilet block.
-
Visitors: Guests
must ensure that visitors (i.e. friends & family) report to Reception upon arrival. A daily rate charge applies
to all visitors. Visitors must park in the designated area.
-
Dogs: Alpine
Grove Touring Park is a dog friendly campsite. However, dogs
must always be kept under control on short leads. Please
clean up after your dog & dispose of waste in the marked bins. Only 2 dogs per pitch are allowed. Dogs
are not allowed in any building including the toilet block
and swimming pool area. Dogs must not cause disturbance.
-
Laundry: To
preserve our sensitive woodland site washing lines of any
kind are prohibited. Commercial washing machine and tumble
dryer facilities are available on site, tokens available
from the shop.
-
Litter: Place
litter in the bins provided. Unwanted large items (i.e. furniture)
must be removed from the Park.
-
Noise: In
the interest of all our guests, all noise must be kept to
a minimum after 10:30pm and before 7.30am.
-
Liabilities: We
will not be held responsible in any way, either directly
or indirectly, for any damage to guest’s or visitor’s property,
theft or injury to persons whilst on the Park.
-
Facilities: All
facilities are provided at the discretion of the Owners and
may be removed at any time. The swimming pool is open daily
from late April to mid Sept.
-
Guests responsibilities: to
ensure no damage to trees, grass, plants or wildlife whilst
on the Park. All guests & visitors are liable for any damage howsoever caused to fixtures, fittings, flora & fauna.
-
Cleaning: We
expect our cabins or glamping units to be left in the same
clean condition as at the start of your break. A cleaning
charge
of £70 may
apply if the cabin requires a thorough clean on your departure.
In these instances the charge will be deducted directly from
your debit/credit card.
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