Call us: 01460 65079
Email: stay@alpinegrovetouringpark.com

 

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Email: stay@alpinegrovetouringpark.com - Call us: 01460 65079

Coronavirus Info & FAQ - Camping & Touring (including Glamping)

Alpine Grove will be open and operating normally from April 4th 2022.

Our outdoor pool is open and available to guests using an online booking system. Details of how to book will be provided on arrival. We will extend the opening hours of the pool during busy periods.

Industry approved cleaning protocols and products will be used for all our shared areas and we may have additional showers on site for our busiest periods. The additional facilities will ease pressure on our existing toilet/shower block and help with social distancing measures while lowering wait times and risks across the site.

We will continue with more frequent cleaning as per previous years and all toilet and shower facilities will also be deep cleaned and disinfected with industry approved virucidal cleaning products on all touch points and high-risk areas at least twice a day.

We will have an outdoor check in area to reduce the number of people in our shop/reception and where possible, will be showing all guests to their pitches to explain where they can safely position their camping units.

There will be a one-way system in use around the washing up area, recycling area, pool and shop/reception as well as additional signage to help guests comply with social distancing.

What we require guests to do

While on site, please comply with the latest social distancing requirements, including adhering to the one-way and other signs near our recycling centre, shop and swimming pool and to wash your hands regularly with soap and hot water or with the hand sanitiser provided. Please notify a member of staff if you see anything that you feel might pose a risk to yourself or any other guests.

Please notify us immediately by phone if you or a member of your family or group is showing symptoms of Coronavirus then stay inside your camping unit until further advised. (See Guests Displaying Symptoms for more information)

Above all, please be respectful to all staff and other guests staying on site. We have a zero-tolerance policy and any guest found not adhering to the rules will be asked to leave.

Other Coronavirus Info:

 


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