Call us: 01460 65079
Email: stay@alpinegrovetouringpark.com

 

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Email: stay@alpinegrovetouringpark.com - Call us: 01460 65079

Coronavirus Info & FAQ - Coronavirus Booking Guarantee

Our Coronavirus Booking Guarantee has now been extended until the end of 2021 and updated as follows:

For direct bookings made in 2021:
Any booking that is affected by changes in Coronavirus travel bans or social distancing restrictions can be deferred for up to 12 months, amended or cancelled with a rull refund. Our standard cancellation policy will apply for all other cancellations unless "Refund Protection" was included on your booking.

All guests now have the option to include "Refund Protection" on their booking which will provide a refund in the event of cancellation due to illness (including Covid-19), breakdown, redundancy and many other reasons - full details over cover provided.

For direct bookings made in 2020 or before:
Any booking that is affected by changes in Coronavirus travel or socialising restrictions including an official request to self isolate or because you or a member of your party has tested positive for Covid-19, can be deferred for up to 12 months, amended or cancelled with a rull refund. Our standard cancellation policy will apply for all other cancellations unless "Refund Protection" was included on your booking (available from 16th October 2020).

As of 16th October 2020, all guests have the option to include "Refund Protection" on their booking which will provide a refund in the event of cancellation due to illness (including Covid-19), breakdown, redundancy and many other reasons - full details over cover provided.

Other Coronavirus Info:

 


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